Face Mask Shipping and Returns

No-Contact Delivery Available for local residents:

  • No-contact drop-off is available for local residents with a minimum purchase of 2 masks.
  • We are located in Culver City, CA. Please email us at info@lisaing.com or fill out our contact form here. In your email message, please provide us with your street name and zip code to see if you qualify for this service (either for free or for a small fee).
  • Please allow at least 24 hours for us to get back to you.
  • We appreciate your patience and your business.

       

      SHIPPING

       Domestic
      • We ship from Los Angeles via USPS First Class Mail. Estimated time of arrival is 3-10 business days once the order ships - includes tracking and insurance.
      • FREE shipping for US Domestic orders over $120 (before tax and shipping) - est. time of arrival is 3-10 business days once the order ships - includes tracking and insurance
      • $3.95 flat rate for orders under $120 - standard shipping - est. time of arrival is 3-10 business days once the order ships - includes tracking
      • Priority shipping - $19.95 - est. time of arrival is 2-3 business days once the order ships - includes tracking and insurance
      • All packages shipped to addresses within CA will be charged sales tax
              * Please note: delivery times may take longer than usual due to COVID-19*

               

              * Due to current international shipping restrictions (as a result of COVID-19), we cannot ship to International addresses at this time. We hope this will change soon. We apologize to our international friends.

               

              Returns

              Due to sanitary reasons, all masks are final sale and cannot be returned.

              Due to the handmade nature of these masks, sizing may vary slightly from mask to mask.

              Fabric print will vary from mask to mask due to the nature of the pattern and print. Every mask will be one-of-a-kind. 

              These masks are NOT a substitution for N95 masks. We do not make any claims to the medical benefit of face masks purchased from us.