Wu Level: G
G = Wuuer
- G products are a collaborative effort between LISA ING and third party makers. Original artwork by LISA ING is licensed out to both domestic and international manufacturers, which undergo further curation and development in-house.
- G products are finished with the utmost care and attention to detail, ensuring a Wuuer experience than ROY products
- Both G and BIV products are handled with love and intention in our design studio in Los Angeles, California. BIV products, however, require further extensive effort to come to fruition, which makes them the next wu level up.
- G products are prepared and shipped out within 2-5 days of the purchase date.
- Orders placed on the weekend and select holidays will be processed the next business day.
- Orders that contain both BIV and G products will ship together in one package within 7 days of the purchase date.
- ROY products all ship separately. Shipping times vary depending on location, but on average packages ship within 7-10 business days.
Due to the handmade, custom nature of our products, we only accept exchange or store credit. Please email us at email@example.com within 2 days of receiving the goods for exchange options. You must ship your return within 5 days of receipt, no exceptions.
- Item(s) must be in new, unworn condition, with all original packaging.
- Item(s) must be shipped, prepaid, in the same or similar shipping box in which it was received. We suggest you insure your return as we cannot be responsible for damage incurred during transit. You are responsible for return shipping.
- You will be notified by email once your return has been received and processed. Shipping charges are not refundable.
- Jewelry returned with signs of wear will be returned to the purchaser and no refund will be given.
* Rings, custom/personalized, and sale items cannot be returned. These items are final sale.
* Earrings cannot be returned for hygiene reasons. These are final sale.
* ReplenishING glass water bottles cannot be returned. These are final sale. Due to the fragile consideration of shipping these glass items, we take great effort to pack them carefully to ensure nothing gets damaged during transit. For this reason, all ReplenishING water bottles are final sale and cannot be returned.
Color Disclaimer We have made every effort to display as accurately as possible the colors and images of our products. However, please understand that since it is not possible to guarantee our online colors will look the same on all computers, we do not guarantee that what you see accurately portrays the true color of the product. Due to the various types of computer monitors and browsers, actual colors may vary.
Due to the handmade nature of our products, variations in size, shape, color, and placement are to be expected.