Wu Level: ROY
ROY = Wu
- Original + established concepts/designs re-articulated and licensed out to foreign and domestic manufacturers and fulfillment centers. Because ROY products are made by various third party fulfillment groups that handle ALL the supply chain (production to delivery), the quality, packaging, and delivery times will vary.
- ROY products are a re-invigoration of previously established concepts and a celebration of abundance. By tapping into the collective consciousness and utilizing machine-made conveniences, ROY products allow us to service a wider spectrum of audiences with a Wu experience.
ROY products all ship separately. Shipping times vary depending on location, but on average packages ship within 7-10 business days.
Because everything is made to order, we can't offer returns, exchanges, or refunds (with the exception of two items below*) unless there is a manufacturing mistake or an item is damaged during shipping. If that’s the case, please reach out to our support team at email@example.com within 2 days after receiving your order. Include your order number and photos of the damaged/mislabeled item. We’ll send you a new one or issue a refund!
*All ROY items are final sale except Indoor/Outdoor Athletic Shoes and 2-in-1 Convertible Towel Bag. We accept exchange or store credit for these ROY items only. Please email us at firstname.lastname@example.org within 2 days of receiving the goods for exchange options. You must ship your return within 5 days of receipt, no exceptions. Item(s) must be in new, unworn condition, with all original packaging. Item(s) must be shipped, prepaid, in the same or similar shipping box in which it was received. We suggest you insure your return as we cannot be responsible for damage incurred during transit. You are responsible for return shipping. You will be notified by email once your return has been received and processed. Shipping charges are not refundable. Products returned with signs of wear will be returned to the purchaser and no refund will be given.
Color Disclaimer We have made every effort to display as accurately as possible the colors and images of our products. However, please understand that since it is not possible to guarantee our online colors will look the same on all computers, we do not guarantee that what you see accurately portrays the true color of the product. Due to the various types of computer monitors and browsers, actual colors may vary.